Time & Location
1:45 PM – 2:40 PM
Sever Hall– Room 113 (Harvard Yard)
Description
Presenters will share a simple, proven, and repeatable approach to defining comprehensive roadmaps that implement critical operational improvement strategies. Through standardization, collaboration, and coordination across schools/units, Harvard has been able to obtain stakeholder consensus in defining an operational vision and goals, and commitment to supporting the steps necessary for achieving that future state. A panel of experts will also discuss their experiences participating in these roadmap project teams and answer your questions related to the outcomes of the resulting strategic initiatives.
Presenters
- Michelle Byrne, Director of Public Safety Systems- Administrative Technology Services, Harvard University Information Technology, Central Administration
- Julie Crites, Director of Common Spaces, Campus Services, Central Administration
- Ben Gaucherin, Senior Director, Campus Services- Administrative Technology Services, Harvard University Information Technology, Central Administration
- Jacobo Negron, Captain, Harvard University Police Department, Central Administration
- John O’Connor, Senior Director of Administrative Services, Operations, Harvard Business School
- Annie Rota, Director of Audio-Visual Services-Technology Partners Services, Harvard University Information Technology, Central Administration
- Kristen Veitch (moderator), Senior Project Manager- Administrative Technology Services, Harvard University Information Technology, Central Administration